Service

Service Request

Is your product defective? We are sorry to hear that and would like to help resolve the issue as much as possible. You can submit a service request for this. Service Request as a Reseller To process your service request as quickly and efficiently as possible, please submit your service request via our Portal. We can only process your service request with a fully completed form through our Portal. For other inquiries, you can contact us via the contact page. Service Request for End Users As an end user, you can report any defects to your Schaffenburg reseller. Your reseller can provide you with more information about the further service process. For other inquiries, you can contact us via the contact page.